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Not Every Great Employee is A Good Fit
Hallelujah! After weeks, if not months, of diligent searching, resume and LinkedIn profile reviews, phone interviews, and then multi-stage in-person and team interviews, you’ve hired THE right person...
View ArticleHow You Manage Personality Clashes Says A Lot About You
Maybe there’s something in the air or maybe the planets have shifted, or possibly we’re all just really tired of all of the turmoil. Whatever the cause, there’s an increase in personality-driven,...
View ArticleIt’s Time to Change the Relationship
I provided a leadership training program recently to a client as part of their year-long Leadership Development Program for Women. My program was entitled, “Effectively Leading By Managing Difficult...
View ArticleCalm The Rumblings
Do your job and immediately calm project team rumbles to prevent team explosions and projects going off-track. The post Calm The Rumblings appeared first on Weber Business Services, LLC.
View ArticleWhat Do You Mean "Management Doesn’t Trust You"?
If you’re a manager, you’ve heard it at least once in your career, “You don’t trust me,” or “Management doesn’t trust us.” Now if you’re honest with yourself, when you’ve heard either comment, you’ve...
View ArticleOver-Communicating vs Talking Too Much
Managers know they’re supposed to communicate, communicate, communicate. In fact, managers are often told to “over-communicate.” That’s great advice – in general. However, where many managers run a...
View ArticleYour Real Competitive Advantage
“The one thing competitors can’t quickly access is the brains of your work force.” Bingo! That’s exactly what I’ve been telling my clients for years. And since the day I read that quote by Susan...
View ArticleDo Your Performance Management Systems Support Performance?
In working with various clients lately, we’re seeing a common problem: Each organization has performance management systems that, as currently designed, create problems. These systems create the types...
View ArticleStop Running from Complaints
I’ve had several conversations with clients lately on customer satisfaction, retention, and profitability. All of my clients agree—satisfying customers is crucial to their success. Yet, when I ask them...
View ArticleJust One Thing
Being a manager or leader is a 24/7 proposition. There’s very little if any down time. Yet to be an effective manager and leader, you need to be on the look-out constantly for opportunities to improve...
View ArticleBe Fair and Share
Are you being fair with your managers? Are you sharing critical information with them in a timely manner? Are you developing performance standards for them and the company and then not sharing those...
View ArticleHow Managers Develop Their Employees
We’re working with several organizations helping them prepare their next tier of managers to eventually take over the senior leadership positions. However, before we focus on developing this next tier...
View ArticleAre Your Dependable Employees Killing Your Business?
Here’s good ‘ole Ted. He’s worked for you for almost 10 years. He arrives at work each morning between 7:55 and 7:59 AM. He follows the same procedures he helped create years ago. He does his work...
View ArticleIt Doesn’t Take Much to Say Thanks
I again heard a group of managers raise a common problem during a training program this past week, “How are we supposed to keep our employees motivated? We don’t have any money for bonuses, raises, or...
View ArticleDealing with Difficult People
We’ve all come across difficult people in our workplace and typically, we’ve found that the “safest” way to deal with them is to ignore them. However, by ignoring the difficult behaviors of our team...
View ArticleCreating Procedures – Keep It Simple
I was recently asked to provide some insights into how an organization can easily, yet effectively, create documented procedures (i.e., systems). If you’ve followed any of my writings over the years,...
View ArticleEmployee Motivation Check-up
If you were asked to describe your employees, would “motivated” be one of the adjectives you’d use? If not, why not? If you respond by saying something such as “They just don’t care…,” or “All they...
View ArticleEmployee Support Investments – A Smart Move
When was the last time you gave a co-worker a compliment? When was the last time you even acknowledged a routine task they do? Now ask yourself, when did I last receive a compliment? If it’s been a...
View ArticleFind Your Key to Professional Happiness
While working with a client recently, the conversation turned to the business partner who was absent. That partner had recently been described by one of the employees as “an unhappy person.” The...
View ArticleThe Middle Management Mess
I started focusing on what I call the Middle Management mess after I read an article in the March 2006 issue of the Harvard Business Review by Robert Morison, Tamara Erickson, and Ken Dychtwald...
View ArticlePerformance Reviews – They’re Not Just A Once A Year Thing
A client was experiencing some employee performance issues and asked us to present training to their managers on their new employee performance evaluation form. Terrific. However, they weren’t thrilled...
View ArticleWhy Do You Attack Instead of Talk?
Why is it so hard for so many managers to simply talk with their employees about less-than-expected performance? Why do so many managers become mean when they simply need to make employees aware...
View ArticleRetaining Employees – Give Them What They Need
For most employers, the objective of filling a staff position, is to find the right person, with the right attitude, with the right skills. Quite often, once that’s done, we cross off that ‘To Do’...
View ArticleLittle Things DO Mean A Lot!
It doesn’t take much. It doesn’t take a lot of time, effort, or money to let your employees know you appreciate them and the talents they bring to your organization. Sometimes a simple, sincere Thank...
View ArticleWhy Is That Person a Manager?
In the April 21, 2015, Gallup® Business Journal, Amy Adkins wrote an article entitled: Only One in 10 People Possess the Talent to Manage. In her article she states that Gallup found, “One of the...
View ArticlePerformance Planning vs Employee Reviews
Ahhh, this is the wonderful time of year when organizations REQUIRE managers, supervisors, and team leaders sit down with their various team members to conduct one-on-one performance reviews. Doesn’t...
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